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RENTAL POLICIES
Rental Day = 13 hours (Between 9:00 a.m. - 10:00 a.m.)
Rate Listed = Daily Rate
RENTAL RESERVATIONS
To make a rental reservation, we require the following:
FULL NAME / Organization NAME (if applicable) Phone Number and Alternate Phone Number, Valid & Current State Issued ID, Pick Up Date & Time, Return Date & Time, and Payment of Rental Charge in Full
EQUIPMENT
We guarantee our equipment 100%. All equipment is thoroughly examined and quality tested prior to and directly after each rental to ensure that your event is successful and free of unexpected problems.
We take every precaution to prevent field failure, however, things do happen - especially with electronic equipment. We take advantage of the newest gear, and test each rental just before delivery.
PAYMENT TERMS
We accept PayPal, Venmo, company check / bank check and ACH transfer as forms of payments for all rentals. All rentals MUST be paid for prior to an event. Payments in the form of a check must be in written from a company/business account or certified bank check. Rentals paid with a check must clear our bank before we release any rental equipment
SET UP / BREAK DOWN
RENTAL DAY = 13 Hours. All rentals must be paid for before the event, all contracts signed and insurance information provided.
SALES TAX
If you are tax exempt, and do not wish to be charged sales tax, we must receive your tax exempt certificate before your rental payment is processed. You may email your tax exempt certificate to: info@djkwah.com
HOURS OF OPERATION
7 Days a Week - 9:00 a.m. - 10:00 p.m.
RENTALS CANCELLATION POLICY
Orders cancelled before 12 p.m. one business day prior to Job Start Date may be subject to a cancellation charge up to 50%. Cancellation after 12 p.m. the day prior to Job Start Date, is subject up to 100% charge of the rental. Cancellations due to acts of God (illness, death, weather, etc.) will be charged only actual costs incurred by DJ K. Wah! Entertainment Rentals if the Job is rescheduled within 3 months. If Job is not rescheduled, a service charge of 25% of the Job total or the actual costs incurred by DJ K. Wah! Entertainment Rentals plus 25% of the Job total will be incurred.
CONTACT INFORMATION
Phone: (347) 640-4529
Email: info@djkwah.com